SURVEY

Thank you for taking the Liana James online survey and assisting us to improve our products and service.

The entire survey will take approximately 5 minutes to complete. You will receive a voucher after completing the survey.

What is your overall satisfaction rating with Liana James?

5. Very satisfied

4. Somewhat satisfied

3. Neither satisfied nor dissatisfied

2. Somewhat dissatisfied

1. Very dissatisfied

Please tell us why you feel that way:

Please select an answer.

How likely are you to recommend Liana James to a Family Member, Friend or Colleague?

5. Very likely

4. Somewhat likely

3. Neither likely nor unlikely

2. Somewhat unlikely

1. Very unlikely

Please tell us why you feel that way:

Please select an answer.

Please rate your level of satisfaction with your Stylist in the following areas:

5 = Very satisfied
4 = Somewhat satisfied
3 = Neither satisfied nor dissatisfied
2 = Somewhat dissatisfied
1 = Very dissatisfied

SCORE

12345
Professionalism
The Consultation
Communication skills
Explanation of the service to be undertaken
Explanation of the products used
Knowledgable
Understanding of your needs

Please answer each area.

How satisfied were you with the result of the service?

5. Very satisfied

4. Somewhat satisfied

3. Neither satisfied nor dissatisfied

2. Somewhat dissatisfied

1. Very dissatisfied

Please tell us what service you received and why you feel that way?

Please select an answer.

Were you recommended products for home maintenance?

Did you purchase the recommended products?

Please tell us why

Would you have wanted your stylist to recommend home maintenance products?

Please tell us why

Please select an answer.

If you have any additional comments about how Liana James can improve your satisfaction with our products and services, please fill them in here

Contact Information

Full Name

Email

Phone

Mobile

Postcode

How did you hear about us?

Google
Friend/Family
Passer By
Newspaper
Website
Facebook
Twitter
Other  

Please provide your details.

Thank you for your time and feedback. It is much appreciated.

You will receive your voucher via email shortly.